Public TV has a strange business model: Give the product away until the customer decides to pay for it. Try that with HBO or Netflix. Amazing, isn't it, how the public TV service is an engine for …
The Cold Truth About Age
I’m not sure when we start applying the lessons of age. It’s a big deal turning five and heading to kindergarten, remember? Sixteen is significant in many cultures. You can vote at 18. There are …
Most Wonderful Time of the Year Started 9 Months Ago
Christmas is when faith and faith come together. If you know anyone in retail, you’ve probably heard about their love-hate for the holidays. A wondrous time of year if you can avoid the nail-biting …
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What’s Cooking? Grocer Wars Roll-up in Your Driveway
Karen is an awesome checkout chick. She glides groceries over the scanner effortlessly. Small talk, no problem. Coupons, produce or bonus card questions all in stride. I shop for groceries in a …
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Toe to Toe with Destiny – whoever she is
What do you do when someone takes aim at your business? They want to destroy you. Take food from your table. Humiliate you. They’re telling customers that they don’t deserve you. Do not ignore …
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Moving the Furniture While You’re Sitting in the Room
The gig economy means that we're all hustlers. My neighbor turns heads as a barber. He needs a six pack of customers every day to keep the lights on. Actors and musicians are those people by …
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